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Be an effective communicator
August 07, 2012

Be a top notch Communicator

A "Principle" is a fundamental truth that serves as the foundation for effective behaviors.

In this issue you will learn a Communication Principle that will allow you to optimize your communication effectiveness - it will help you communicate much better with your employees, with your boss, with your peers, with your internal and external clients and suppliers, with your project team members, etc.

To help you understand this principle better - I want you to keep in mind two things:

FIRST:

I want you to remember Stephen Covey's first Habit (from the "Seven Habits of Highly Effective People") which states:

  • "Be Proactive - Not Reactive"

    This first Habit's central thesis is:
    "You must be the master of your destiny - don't be the victim of it."

    Your behavior must be the product of your conscious decisions - your behavior must NOT be the product of your external conditions.

    What must be important to you is HOW you respond to what happens to you - not WHAT happens to you.

    SECOND:

    Inside the typical communication model - where there is a "Sender" of a message and a "Recipient" of such message - what is your answer to this question?

    In terms of what gets communicated, what is it that really counts? What the Sender says - or what the Recipient hears?

    I repeat:

    In terms of what truly gets communicated, what is it that really counts in the communication process? What the Sender says - or what the Recipient hears and understands?

    Think about it.

    As a Sender, you can say "Hello" - but if your Recipient hears "Good bye" - the "Good bye" is what truly gets communicated.

    In the end, it doesn't matter what the Sender says - in the end, what really counts in the communication process is what the Recipient receives, hears, and understands.

    In this sense, the communication is Receiver based.

    In other words - it is the Sender's responsibility to make sure that the Recipient understands exactly what the Sender wants to communicate.

    Now - keeping in mind Stephen Covey's first Habit:

  • "Be proactive - not reactive"
  • "Be the master of your destiny - not the victim"

    Keeping in mind this Habit - the Communication Principle that I want you to grasp from this Newsletter-issue is this:

    "As a sender - it is always YOUR responsibility to make sure that your Recipient understands exactly what you want to communicate"

    I repeat:

    "Within any communication process, it is always YOUR responsibility to make sure that your Recipient understands exactly what you want to communicate"

    Conclusion:

    Use this Communication Principle and you will always communicate what you really want to communicate - because you will always take the responsibility to accomplish so.

    AND you won't be the victim of poor communications ever again.

    This Principle is a fundamental truth that will serve you as the foundation for effective communication across your organization.




    Please click here to see the entire "Leader Newsletter" Archive.

    Questions? Feedback? Reply to this Newsletter and tell me what you would like future issues to be about.

    Feel free to re-send this "Leader Newsletter" to your colleagues.

    Most recent 12 "Leader Newsletter" issues:
    Be Persuasive in 60 Seconds or Less
    Feedback Culture
    Inter-Departmental Problems
    Delegation
    Real Customer Service
    Which Team Has Precedence?
    Formality is like Cancer
    Overcoming resistance to change
    Interviewing on the Fly
    Objectivity vs Subjectivity in PM
    Build Commitment Part 2
    How to build Commitment


    See you next month!
    Jose Luis Romero - Publisher
    www.Skills2Lead.com
    August 7, 2012. Copyright: All rights reserved
    I publish "Leader Newsletter" on the first Tuesday of every month
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